Why is the platform not loading?

You will need to refresh the whole platform. Either refresh the webpage, turn the webpage off and start again, or hard-close the app and restart. If you continue to have problems loading, you may have issues with mobile or Wi-Fi coverage.

What trading account types will Marketech Focus offer when its live?

Once the testing period is complete, it is expected that you will be able to open accounts of the following types.

  • Individual
  • Joint
  • Company
  • Trusts
  • Self-Managed Super Funds (SMSFs)

The account opening process will be online and will initially be limited to Australian residents only.

Marketech Focus will not be immediately available to professional investors or advisers.

Will I be auto charged?

No, you will be invited to sign up at the end of trial period. We will be offering credit card or direct debit payments for a monthly subscription to Marketech which includes access to the Focus platform.

How long until I can open a trading account?

You will be updated via email when Marketech Focus is ready to offer live trading and we will be releasing access on a first-come-first-served basis. We hope to have accounts for trading ready in mid – late January.

Can I open a trading account?

There is a practice account within the app that will allow you to test trade the market.

There is no real market trading available during the test period. You will be one of the first to be invited to open an account once the accounts service is ready.

What features are available on the standard platform?

In the standard platform you get the following: click to refresh data delivery, basic depth (coming soon), one watchlist with up to 10 stocks, basic 5 up and 5 down market movers and live news headlines with delayed articles.

Refer to the pricing table on the website here for future options.

Is the app free during the trial?

The app is free during the initial testing period and then included in your Marketech subscription. You will be notified when your testing period is due to lapse.

At the end of the test period, you will then need to subscribe to Marketech to continue your access to the Focus app.